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svg{width:19px;height:19px}.legacy-activity-button b{color:#fff;background:var(--danger);border:2px solid #fff;border-radius:999px;place-items:center;min-width:17px;height:17px;padding:0 3px;font-size:8px;display:grid;position:absolute;top:-2px;right:-2px}.legacy-app-main{min-width:0}.settings-backdrop{z-index:190;background:#0f172a47;border:0;position:fixed;inset:0}.legacy-settings-panel{z-index:200;width:min(410px,94vw);color:var(--text);background:var(--surface);position:fixed;inset:0 0 0 auto;overflow:auto;box-shadow:-18px 0 45px #0f172a2e}.legacy-settings-panel>header{z-index:2;border-bottom:1px solid var(--line);background:var(--surface);justify-content:space-between;align-items:center;min-height:60px;padding:12px 18px;display:flex;position:sticky;top:0}.legacy-settings-panel h2{margin:0;font-size:19px}.legacy-settings-panel h3{margin:0 0 14px;font-size:14px}.legacy-settings-panel>header .legacy-icon-button{font-size:24px;line-height:1}.legacy-settings-tabs{z-index:2;border-bottom:1px solid var(--line);background:var(--surface);padding:0 14px;display:flex;position:sticky;top:60px;overflow-x:auto}.legacy-settings-tabs button{color:var(--muted);white-space:nowrap;background:0 0;border:0;border-bottom:2px solid #0000;padding:12px 10px 10px;font-size:11px;font-weight:800}.legacy-settings-tabs button.active{border-bottom-color:var(--blue);color:var(--blue)}.legacy-settings-content{padding:18px}.legacy-settings-actions{justify-content:space-between;gap:8px;margin-bottom:10px;display:flex}.legacy-settings-actions button,.settings-notifications button{color:var(--blue);background:0 0;border:0;padding:4px 0;font-size:10px;font-weight:800}.legacy-checkbox-list{gap:3px;max-height:calc(100vh - 210px);display:grid;overflow:auto}.legacy-checkbox-list label{cursor:pointer;border-radius:8px;align-items:center;gap:9px;padding:8px 9px;font-size:11px;display:flex}.legacy-checkbox-list label:hover{background:var(--surface-soft)}.legacy-checkbox-list input{width:15px;height:15px;margin:0}.legacy-checkbox-list i{border-radius:50%;flex:none;width:8px;height:8px}.legacy-settings-field{color:var(--muted);gap:7px;font-size:10px;font-weight:700;display:grid}.legacy-settings-field select{width:100%}.settings-notifications{background:var(--surface-soft);border-radius:9px;justify-content:space-between;align-items:center;gap:12px;margin-top:18px;padding:10px 12px;font-size:10px;display:flex}.app-shell{grid-template-columns:232px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{z-index:20;color:#c6d0df;background:var(--navy);flex-direction:column;height:100vh;padding:24px 16px;display:flex;position:sticky;top:0}.brand{color:#fff;letter-spacing:.03em;align-items:center;gap:11px;padding:0 8px 30px;font-size:17px;display:flex}.brand .brand-mark{border-radius:10px;width:34px;height:34px}.main-nav{gap:5px;display:grid}.main-nav a{border-radius:10px;align-items:center;gap:12px;padding:11px 13px;font-size:13px;font-weight:700;display:flex}.main-nav a>span:first-child{text-align:center;color:#8ca0bd;width:20px;font-size:18px}.main-nav a:hover{color:#fff;background:#ffffff0f}.main-nav a.active{color:#fff;box-shadow:inset 3px 0 var(--blue);background:#1e3150}.main-nav a.active>span:first-child{color:#71a0ff}.mobile-nav-action{display:none}.sidebar-footer{gap:10px;margin-top:auto;display:grid}.sidebar-user{border-top:1px solid #ffffff14;align-items:center;gap:10px;padding:13px 8px;display:flex}.sidebar-user>span:last-child{min-width:0;display:grid}.sidebar-user strong{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.sidebar-user small{color:#8292aa;text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.avatar{color:#fff;text-transform:uppercase;background:#30476a;border-radius:9px;flex:none;place-items:center;width:32px;height:32px;font-weight:800;display:grid}.duty-button{color:#9caabd;background:0 0;border:1px solid #34445e;border-radius:10px;align-items:center;gap:9px;padding:9px 11px;font-size:11px;font-weight:700;display:flex}.duty-button.online{color:#83d9b9;background:#16845b1f;border-color:#16845b73}.status-dot{background:var(--status,#8a98ad);border-radius:50%;flex:none;width:8px;height:8px;display:inline-block}.duty-button.online .status-dot{background:#38c58f;box-shadow:0 0 0 4px #38c58f1a}.sidebar-footer .ghost-button{color:#8796aa;border-color:#34445e}.sidebar-action{color:#9caabd;background:0 0;border:0;border-radius:10px;align-items:center;gap:9px;width:100%;padding:9px 11px;font-size:11px;font-weight:700;display:flex;position:relative}.sidebar-action:hover{color:#fff;background:#ffffff0f}.sidebar-action b{color:#fff;background:var(--danger);border-radius:999px;margin-left:auto;padding:2px 6px;font-size:9px}.app-main{min-width:0}.page{width:100%;max-width:1800px;margin:0 auto;padding:30px clamp(18px,3vw,42px) 60px}.page-header{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px;display:flex}.page-header h1{letter-spacing:-.035em;margin:6px 0 0;font-size:32px}.page-header p{color:var(--muted);margin:8px 0 0;font-size:13px}.kpi-grid{grid-template-columns:repeat(6,minmax(110px,1fr));gap:10px;margin-bottom:14px;display:grid}.kpi-card{text-align:left;border:1px solid var(--line);color:#2c3951;background:var(--surface);border-radius:12px;gap:5px;padding:14px;display:grid;box-shadow:0 3px 10px #101e3608}.kpi-card strong{font-size:24px;line-height:1}.kpi-card span{color:var(--muted);font-size:10px;font-weight:700}.kpi-card:hover,.kpi-card.active{background:var(--blue-soft);border-color:#9dbaff}.filter-panel{border:1px solid var(--line);background:var(--surface);border-radius:14px;flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px;padding:14px;display:flex;box-shadow:0 4px 15px #101e3609}.filter-panel>.filter-row:first-child{flex:calc(100% - 150px)}.filter-row{flex-wrap:wrap;align-items:flex-end;gap:9px;min-width:0;display:flex}.filter-row label{min-width:120px}.filter-row .search-field{flex:210px;min-width:210px}.filter-row input,.filter-row select{min-height:38px;padding:8px 10px;font-size:12px}.advanced-filters{flex:100%;width:100%}.advanced-filters summary{width:max-content;color:var(--blue);cursor:pointer;margin-top:4px;font-size:12px;font-weight:800}.advanced-filters[open] summary{margin-bottom:12px}.filter-multi-label{min-width:155px;color:var(--muted);font-size:10px;font-weight:700;position:relative}.filter-label-title{margin-bottom:6px;display:block}.filter-multi{color:#243149;position:relative}.filter-multi>summary{border:1px solid var(--line);background:var(--surface);text-overflow:ellipsis;white-space:nowrap;cursor:pointer;border-radius:9px;align-items:center;min-height:38px;padding:8px 30px 8px 10px;font-size:12px;font-weight:500;display:flex;overflow:hidden}.filter-multi>summary::marker{color:var(--muted)}.filter-multi-menu{z-index:30;border:1px solid var(--line);background:var(--surface);min-width:240px;max-height:310px;box-shadow:var(--shadow);border-radius:11px;gap:2px;padding:7px;display:grid;position:absolute;top:calc(100% + 5px);left:0;overflow:auto}.filter-multi-menu>label{color:#344157;cursor:pointer;border-radius:7px;align-items:center;gap:8px;min-width:0;padding:7px;font-size:11px;display:flex}.filter-multi-menu>label:hover{background:var(--surface-soft)}.filter-multi-menu input{width:auto;min-height:auto}.filter-multi-actions{border-bottom:1px solid var(--line);justify-content:space-between;gap:8px;padding:2px 2px 6px;display:flex}.filter-multi-actions button{color:var(--blue);background:0 0;border:0;padding:3px;font-size:10px;font-weight:800}.active-filter-tags{flex-wrap:wrap;flex:100%;align-items:center;gap:6px;display:flex}.active-filter-tags button{color:#375284;background:var(--blue-soft);border:1px solid #c8d7f6;border-radius:999px;align-items:center;gap:7px;padding:5px 8px 5px 10px;font-size:9px;font-weight:700;display:inline-flex}.active-filter-tags button span{font-size:14px;line-height:.7}.active-filter-tags .clear-all{color:var(--muted);background:0 0;border-color:#0000}.view-switch{background:#edf1f6;border-radius:9px;flex:none;padding:3px;display:flex}.view-switch button{color:var(--muted);background:0 0;border:0;border-radius:7px;padding:8px 12px;font-size:11px;font-weight:800}.view-switch button.active{color:#26344e;background:#fff;box-shadow:0 2px 8px #101e361a}.bulk-bar{z-index:70;box-shadow:var(--shadow);background:#f3f7ff;border:1px solid #aac0f0;border-radius:0;align-items:center;gap:10px;margin:0;padding:10px 14px;display:flex;position:fixed;bottom:0;left:64px;right:0}.bulk-bar select,.bulk-bar input{width:auto;min-width:160px}.bulk-bar span{color:var(--muted);font-size:12px}.board-controls,.selection-toolbar{border:1px solid var(--line);background:var(--surface);border-radius:11px;align-items:center;gap:8px;margin:-6px 0 14px;padding:9px 11px;font-size:10px;display:flex}.status-visibility{align-items:center;gap:6px;min-width:0;padding:2px;display:flex;overflow-x:auto}.status-visibility label{background:var(--surface-soft);cursor:pointer;border-radius:8px;flex:none;align-items:center;gap:5px;padding:5px 7px;font-size:9px;display:flex}.status-visibility input{width:auto}.status-visibility .status-dot{width:7px;height:7px}.selection-toolbar{justify-content:flex-end;margin-top:0}.selection-toolbar span{color:var(--muted);margin-right:auto}.bulk-sms{gap:5px;min-width:300px;display:grid}.bulk-sms textarea{width:100%;min-height:55px}.bulk-sms small{color:var(--muted);text-align:right}.legacy-tickets-header{align-items:center;margin-bottom:10px}.legacy-tickets-heading{align-items:center;gap:16px;min-width:min(480px,45vw);display:flex}.legacy-tickets-heading h1{flex:none;font-size:20px}.legacy-ticket-search{border-radius:9px;min-width:260px;height:36px;font-size:11px}.tickets-page .kpi-grid{gap:10px;margin-bottom:11px;padding-bottom:2px;display:flex;overflow-x:auto}.tickets-page .kpi-card{border-radius:12px;flex:0 0 135px;min-width:135px;min-height:64px;padding:10px 14px 10px 17px;position:relative;overflow:hidden}.tickets-page .kpi-card:before{content:"";background:var(--blue);border-radius:0 3px 3px 0;width:3px;position:absolute;inset:11px auto 11px 0}.tickets-page .kpi-card:nth-child(n+4):before{background:var(--danger)}.tickets-page .kpi-card strong{font-size:21px}.tickets-page .filter-panel{border-radius:10px;flex-direction:column;align-items:stretch;gap:9px;padding:10px 13px}.tickets-page{max-width:none;padding:14px 16px 48px}.tickets-page .legacy-kpi-bar{gap:12px;margin:0;padding:0 0 10px;display:flex;overflow-x:auto}.tickets-page .legacy-kpi-bar .kpi-card{--kpi-accent:#3b82f6;border:1px solid var(--line);background:linear-gradient(135deg, color-mix(in srgb, var(--kpi-accent) 4%, var(--surface)), var(--surface) 70%);flex:none;align-items:flex-start;gap:5px;min-width:132px;min-height:64px;padding:10px 16px 10px 18px}.tickets-page .legacy-kpi-bar .kpi-card:before{background:var(--kpi-accent)}.tickets-page .legacy-kpi-bar .kpi-card--warn{--kpi-accent:#f59e0b}.tickets-page .legacy-kpi-bar .kpi-card--danger{--kpi-accent:#ef4444}.tickets-page .legacy-kpi-bar .kpi-card--has-data{background:linear-gradient(135deg, color-mix(in srgb, var(--kpi-accent) 9%, var(--surface)), var(--surface) 75%)}.tickets-page .legacy-kpi-bar .kpi-card--filter-active{border-color:var(--kpi-accent);background:linear-gradient(135deg, color-mix(in srgb, var(--kpi-accent) 16%, var(--surface)), color-mix(in srgb, var(--kpi-accent) 7%, var(--surface)))}.kpi-card__value{color:var(--text);font-size:21px;font-weight:700;line-height:1}.kpi-card__label{color:var(--muted);white-space:nowrap;font-size:11px;font-weight:500;line-height:1.2}.tickets-page .legacy-expanded-filters{display:block}.tickets-page .legacy-expanded-filters>summary{display:none}.tickets-page .legacy-expanded-filters>.filter-row{grid-template-columns:repeat(6,minmax(110px,1fr));align-items:end;display:grid}.tickets-page .legacy-expanded-filters .quick-periods{grid-column:span 2;align-self:end;min-height:38px}.legacy-filter-actions{border-top:1px solid var(--line);justify-content:flex-end;align-items:center;gap:7px;padding-top:9px;display:flex}.tickets-page .filter-panel>.filter-row:first-child{flex:none;width:100%}.tickets-page .filter-row{align-items:flex-end}.tickets-page .advanced-filters{border-top:1px solid var(--line);width:100%;padding-top:8px}.kanban{scroll-snap-type:x proximity;align-items:flex-start;gap:12px;padding:0 2px 18px;display:flex;overflow-x:auto}.kanban-column{scroll-snap-align:start;background:#e9edf3;border-radius:13px;flex-direction:column;width:300px;min-width:300px;max-height:calc(100vh - 260px);display:flex}.kanban-column>header{align-items:center;gap:8px;padding:13px 13px 10px;display:flex}.kanban-column>header .status-dot{background:var(--status)}.kanban-column>header strong{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:12px;overflow:hidden}.kanban-column>header .column-count{color:var(--muted);background:#ffffffa6;border-radius:10px;padding:2px 7px;font-size:10px;font-weight:800}.column-collapse{width:22px;height:22px;color:var(--muted);background:#ffffffb3;border:0;border-radius:7px;place-items:center;font-size:18px;display:grid}.kanban-column.collapsed{width:54px;min-width:54px}.kanban-column.collapsed>header{flex-direction:column;height:240px}.kanban-column.collapsed>header strong{writing-mode:vertical-rl;text-overflow:clip;overflow:visible}.kanban-column.collapsed>header .column-count{order:2}.load-more-button{color:#52617a;background:#fff9;border:1px dashed #aab7cb;border-radius:9px;width:100%;padding:9px;font-size:10px;font-weight:800}.board-empty{border:1px dashed var(--line);min-width:320px;color:var(--muted);background:var(--surface);text-align:center;border-radius:12px;padding:30px}.kanban-list{gap:8px;min-height:100px;padding:0 8px 9px;display:grid;overflow-y:auto}.ticket-card{cursor:pointer;background:var(--surface);border:1px solid #0000;border-radius:11px;padding:12px;transition:border-color .15s,transform .15s,box-shadow .15s;box-shadow:0 3px 10px #101e360f}.ticket-card:hover{border-color:#b5c7e7;transform:translateY(-1px);box-shadow:0 7px 17px #101e361a}.ticket-card.selected{border-color:var(--blue);background:#f4f7ff}.ticket-card-top{color:#8a95a7;align-items:center;gap:7px;font-size:9px;font-weight:700;display:flex}.ticket-card-top input{width:auto}.ticket-card-top time{margin-left:auto}.ticket-number{color:var(--blue);font-weight:800}.ticket-number,.ticket-table td:first-child{font-family:JetBrains Mono,ui-monospace,monospace}.priority{color:var(--danger);background:color-mix(in srgb, var(--danger) 12%, transparent);border-radius:999px;padding:3px 6px;font-size:10px;font-weight:800}.priority-low{color:var(--muted);background:var(--surface-soft)}.priority-high{color:#c26700;background:#fff2d8}.priority-urgent{color:#b42318;background:#fee4e2}.related-ticket-list,.script-list{gap:8px;display:grid}.related-ticket{border:1px solid var(--line);color:inherit;background:var(--surface);border-radius:10px;grid-template-columns:auto 1fr;gap:3px 12px;padding:11px 12px;text-decoration:none;display:grid}.related-ticket:hover,.related-ticket.current{border-color:var(--blue);background:color-mix(in srgb, var(--blue) 5%, var(--surface))}.related-ticket small{color:var(--muted);grid-column:1/-1}.script-list article{border:1px solid var(--line);background:var(--surface);border-radius:10px;padding:12px}.script-list p{white-space:pre-wrap;margin:8px 0 0;line-height:1.55}.import-result{color:#dce4ef;background:var(--navy);white-space:pre-wrap;border-radius:10px;max-height:260px;margin:0;padding:12px;font-size:10px;overflow:auto}.ticket-card h3{text-overflow:ellipsis;white-space:nowrap;margin:10px 0 3px;font-size:13px;overflow:hidden}.ticket-phone{color:#536177;font-size:11px;font-weight:600}.ticket-phone-button{text-align:left;cursor:pointer;background:0 0;border:0;padding:0}.ticket-phone-button:hover{color:var(--blue)}.ticket-car{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin-top:9px;font-size:10px;overflow:hidden}.ticket-meta-row,.ticket-schedule{flex-wrap:wrap;gap:5px;margin-top:7px;display:flex}.ticket-meta-row span,.schedule-badge{color:#536177;background:var(--surface-soft);border-radius:7px;padding:4px 6px;font-size:8px;font-weight:700}.schedule-badge.overdue{color:#a32838;background:#fff0f2}.pinned-note{color:#705720;text-overflow:ellipsis;white-space:nowrap;background:#fff9df;border-radius:6px;margin-top:8px;padding:6px 7px;font-size:9px;overflow:hidden}.flag-row{flex-wrap:wrap;gap:4px;margin-top:8px;display:flex}.flag-row span{color:#a32838;text-transform:uppercase;background:#fff0f2;border-radius:9px;padding:3px 6px;font-size:8px;font-weight:800}.ticket-card footer{color:#8490a3;border-top:1px solid #edf0f4;justify-content:space-between;gap:8px;margin-top:10px;padding-top:8px;font-size:9px;display:flex}.ticket-card footer span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.column-hint{color:var(--muted);text-align:center;padding:8px;display:block}.table-sort{color:inherit;font:inherit;font-weight:inherit;white-space:nowrap;background:0 0;border:0;padding:0}.table-sort.active{color:var(--blue)}.table-secondary{color:var(--muted);margin-top:3px;font-size:9px;display:block}.table-card,.report-card{border:1px solid var(--line);background:var(--surface);border-radius:14px;overflow:hidden;box-shadow:0 4px 15px #101e3609}.table-scroll{width:100%;overflow:auto}.data-table{border-collapse:collapse;width:100%;font-size:11px}.data-table 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button.active{color:#fff;background:var(--blue)}.legacy-status-sidebar .status-dot{background:#a0aabc;width:7px;height:7px}.legacy-status-sidebar button.active .status-dot{box-shadow:0 0 0 2px #ffffff59}.legacy-status-sidebar span:nth-child(2){text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.legacy-status-sidebar small{opacity:.75;font-size:8px}.board-wrap{align-items:flex-start;gap:0;min-width:0;display:flex;position:relative}.board-wrap>.kanban-board{flex:1;min-width:0}.status-sidebar-dock{display:none}.board-wrap.list-mode .status-sidebar-dock{z-index:20;align-self:flex-start;width:190px;min-width:190px;margin-right:12px;transition:width .22s,min-width .22s,margin-right .22s;display:block;position:sticky;top:76px}.board-wrap.list-mode .status-sidebar{width:190px;max-height:calc(100vh - 90px);transition:width .22s,padding .22s,transform .22s,opacity .18s;position:static}.status-sidebar-toggle{border:1px solid 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var(--line);width:100%;color:inherit;background:var(--surface);text-align:left;border-radius:11px;grid-template-columns:10px 1fr;gap:10px;padding:11px;display:grid}.activity-item:hover{background:var(--blue-soft);border-color:#9dbaff}.activity-item>span:last-child{gap:3px;min-width:0;display:grid}.activity-item small{color:var(--muted);font-size:9px}.activity-item p{color:#4c5970;margin:5px 0;font-size:10px}.settings-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.settings-wide{grid-column:1/-1}[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;color:#e5eaf2;--surface:#172133;--surface-soft:#1c293d;--line:#334156;--muted:#9ba8ba;--blue-soft:#223659;--navy:#080f1b;--navy-soft:#111d30;background:#101827}[data-theme=dark] body{background:#101827}[data-theme=dark] input,[data-theme=dark] select,[data-theme=dark] textarea{color:#e5eaf2}[data-theme=dark] .page-header h1,[data-theme=dark] .legacy-topbar__brand 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h3,[data-theme=dark] .agency-info-row>strong{color:#dce4ef}[data-theme=dark] .legacy-template-row:hover,[data-theme=dark] .legacy-template-list__head,[data-theme=dark] .legacy-template-edit,[data-theme=dark] .legacy-script-list article,[data-theme=dark] .legacy-sms-composer{background:var(--surface-soft)}[data-theme=dark] .legacy-status-sidebar{background:#202c3e}[data-theme=dark] .standalone-detail{background:var(--surface)}.empty-page{text-align:center;align-content:center;place-items:center;gap:12px;min-height:70vh;padding:40px;display:grid}.empty-page h1{margin:0}.empty-page p{color:var(--muted)}.empty-symbol{font-size:54px}.filter-bar.deals-filter-panel{border:1px solid var(--line);background:var(--surface);border-radius:11px;flex-direction:column;align-items:stretch;gap:0;margin-bottom:14px;padding:0;display:flex;overflow:visible;box-shadow:0 2px 8px #101e360a}.deals-filter-section{min-width:0}.deals-filter-section--main{padding:10px 14px 9px}.deals-filter-section--dates{border-top:1px solid var(--line);grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:12px;padding:10px 14px 12px;display:grid}.deals-filter-row--main{grid-template-columns:repeat(4,minmax(170px,1fr)) auto;align-items:end;gap:8px 12px;display:grid}.deals-filter-field{flex-direction:column;gap:4px;min-width:0;display:flex;position:relative}.deals-filter-field>label:not(.filter-drawer-label){display:contents}.deals-filter-field select,.deals-filter-field .filter-multi>summary{min-height:34px}.deals-filter-main-action{white-space:nowrap;align-self:end}.deals-filter-main-action button{min-height:34px;padding:7px 10px}.filter-drawer-label{color:var(--muted);font-size:10px;font-weight:700}.deals-date-groups{grid-template-columns:repeat(3,minmax(220px,1fr));min-width:0;display:grid}.deals-filter-date-group{border-left:1px solid var(--line);flex-direction:column;gap:5px;min-width:0;padding:0 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button:hover{background:var(--surface-soft)}.deals-filter-tags{padding:0 14px 10px}.kanban.kanban-board{gap:24px;min-height:70vh}.kanban-column.kanban-col{background:#edf1f6;border-radius:16px;flex-shrink:0;width:auto;min-width:304px;max-width:360px;max-height:none;padding:19px}.kanban-column.kanban-col>.kanban-col-header{align-items:center;gap:8px;margin-bottom:16px;padding:0;display:flex}.kanban-col-dot{background:var(--col-color,var(--muted));border-radius:50%;flex-shrink:0;width:8px;height:8px}.kanban-col-title{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:12px;overflow:hidden}.kanban-col-count{color:var(--muted);flex-shrink:0;font-size:9px}.kanban-column .kanban-tickets{gap:0;padding:0;overflow:visible}.kanban-column .ticket-card{border:1px solid var(--line);border-left:3px solid var(--line);box-shadow:none;border-radius:8px;margin-bottom:10px;padding:10px;position:relative}.kanban-column 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0;border:0;width:auto;padding:0}.ticket-id{color:var(--muted);margin-left:4px;font-size:8px;font-weight:700}.ticket-info{gap:3px;margin-top:8px;display:grid}.ticket-info-row{align-items:baseline;gap:7px;min-width:0;font-size:9px;line-height:1.25;display:flex}.ticket-info-row__label{width:58px;color:var(--muted);text-transform:uppercase;flex-shrink:0;font-size:7px;font-weight:800}.ticket-info-row__value{color:#475569;text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.ticket-info-row--vehicle .ticket-info-row__value{color:inherit;font-weight:700}.ticket-note-preview{color:var(--muted);background:var(--surface-soft);-webkit-line-clamp:2;border-left:2px solid #cbd5e1;border-radius:6px;-webkit-box-orient:vertical;margin-top:8px;padding:6px 8px;font-size:9px;line-height:1.3;display:-webkit-box;overflow:hidden}.ticket-header--kanban{border-top:1px solid 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th{color:var(--muted);background:var(--surface-soft);letter-spacing:.05em;text-align:left;text-transform:uppercase;white-space:nowrap;padding:9px 12px;font-size:8px;font-weight:800}.list-table td{border-bottom:1px solid var(--line);vertical-align:middle;padding:9px 12px}.list-table tbody tr{cursor:pointer}.list-table tbody tr:hover{background:var(--surface-soft)}.list-row--missed td{background:#fef2f2}.list-row--sla td{background:#fffbeb}.status-badge-v2{white-space:nowrap;border:1px solid;border-radius:20px;align-items:center;gap:5px;padding:2px 8px 2px 6px;font-size:9px;font-weight:700;display:inline-flex}.status-badge-v2__dot{border-radius:50%;flex-shrink:0;width:7px;height:7px}.list-row-info-btn{border:1px solid var(--line);width:26px;height:26px;color:var(--muted);background:0 0;border-radius:6px;place-items:center;display:inline-grid}.list-row-info-btn:hover{border-color:var(--blue);color:#fff;background:var(--blue)}.list-pinned-notes{flex-direction:column;gap:4px;max-height:168px;display:flex;overflow:hidden}.list-pinned-note{color:#3f3a12;white-space:pre-wrap;background:#fef08a;border:1px solid #fde68a;border-radius:4px;padding:5px 7px;font-size:9px}.list-note-empty{color:var(--muted)}.list-table .col-id{width:52px}.list-table .col-fio{min-width:140px}.list-table .col-phone{white-space:nowrap;width:130px}.list-table .col-status{width:140px}.list-table .col-substatus{width:130px}.list-table .col-source,.list-table .col-org,.list-table .col-owner{width:120px}.list-table .col-date,.list-table .col-changed,.list-table .col-last-called{white-space:nowrap;width:110px}.list-table .col-missed-owner{width:130px}.list-table .col-note{width:240px;min-width:210px}.list-table .col-act{text-align:center;width:40px}[data-theme=dark] .kanban-column.kanban-col{background:#202c3e}[data-theme=dark] .ticket-info-row__value{color:#cbd5e1}[data-theme=dark] .ticket-card-date-item{background:#26344a}[data-theme=dark] .list-row--missed td{background:#ef44441f}[data-theme=dark] .list-row--sla td{background:#f59e0b1a}[data-theme=dark] .list-pinned-note{color:#fde68a;background:#facc153d;border-color:#facc1559}.modal-workspace>.modal-body{padding:0 0 36px}.ticket-workspace-tabs{border-bottom:1px solid var(--line);background:var(--surface-soft);align-items:center;gap:6px;min-height:43px;margin:0;padding:6px 12px;display:flex;overflow:hidden}.ticket-workspace-tab-list{flex:1;gap:5px;min-width:0;display:flex;overflow-x:auto}.ticket-workspace-tab-list>div{border:1px solid var(--line);background:var(--surface);border-radius:8px;flex:none;align-items:center;display:flex;overflow:hidden}.ticket-workspace-tab-list>div.active{border-color:var(--blue);background:var(--blue-soft)}.ticket-workspace-tab-list button,.ticket-workspace-tab-add{color:#536177;background:0 0;border:0;padding:6px 8px;font-size:9px;font-weight:700}.ticket-workspace-tab-add{border:1px solid var(--line);border-radius:8px;flex:none;width:29px;height:29px;font-size:15px}.ticket-detail-header{border-bottom:1px solid var(--line);background:var(--surface);align-items:center;gap:10px;min-height:58px;padding:10px 18px;display:flex}.ticket-detail-back,.ticket-detail-close{width:32px;height:32px;color:var(--muted);background:var(--surface-soft);border:0;border-radius:8px;flex:none;place-items:center;display:grid}.ticket-detail-back svg{width:18px;height:18px}.ticket-detail-close{font-size:20px}.ticket-detail-heading{flex:1;min-width:0}.ticket-detail-heading h2{text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:14px;overflow:hidden}.ticket-detail-heading p{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;font-size:9px;overflow:hidden}.ticket-summary-bar{border-bottom:1px solid var(--line);background:var(--surface-soft);grid-template-columns:1.15fr .9fr 1fr 1fr 1fr 1fr;display:grid}.ticket-summary-item{border-left:1px solid var(--line);gap:3px;min-width:0;padding:9px 12px;display:grid}.ticket-summary-item:first-child{border-left:0}.ticket-summary-item>span{color:var(--muted);letter-spacing:.05em;text-transform:uppercase;font-size:7px;font-weight:800}.ticket-summary-item strong,.ticket-summary-phone{color:#34425a;text-overflow:ellipsis;white-space:nowrap;font-size:9px;font-weight:700;overflow:hidden}.ticket-summary-phone{width:max-content;max-width:100%;color:var(--blue);text-align:left;background:0 0;border:0;padding:0}.modal-workspace .detail-tabs.tab{background:var(--surface);margin:0;padding:0 18px}.modal-workspace .ticket-detail-form,.modal-workspace .legacy-detail-tab,.modal-workspace .agency-info-content{margin:14px 18px 0}.ticket-extra-details{border:1px solid var(--line);background:var(--surface-soft);border-radius:10px;margin:0}.ticket-extra-details>summary{color:var(--muted);cursor:pointer;padding:9px 12px;font-size:9px;font-weight:800}.ticket-meta-bar{border-top:1px solid var(--line);grid-template-columns:repeat(4,minmax(0,1fr));display:grid}.ticket-meta-item{border-left:1px solid var(--line);min-width:0;color:var(--muted);text-transform:uppercase;gap:3px;padding:9px 10px;font-size:7px;font-weight:800;display:grid}.ticket-meta-item:nth-child(4n+1){border-left:0}.ticket-meta-item strong,.ticket-meta-item a{color:#34425a;text-overflow:ellipsis;white-space:nowrap;text-transform:none;font-size:9px;overflow:hidden}.ticket-meta-item select{text-transform:none;min-height:28px;padding:4px 7px;font-size:9px}.action-fields-grid .action-field-full{grid-column:1/-1}.client-phone-group{border-bottom:1px solid var(--line);gap:7px;padding-bottom:10px;display:grid}.status-change-comment{margin-top:2px}[data-theme=dark] .ticket-summary-item strong,[data-theme=dark] .ticket-summary-phone,[data-theme=dark] .ticket-meta-item strong,[data-theme=dark] .ticket-meta-item a{color:#dce4ef}.stats-page.analytics-page{max-width:none;padding:18px 22px 48px}.stats-page-header{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px 16px;display:grid}.stats-page-header>h2{grid-area:1/1;margin:0;font-size:18px}.stats-date-bar.analytics-filters{border:1px solid var(--line);background:linear-gradient(180deg, color-mix(in srgb, var(--surface) 96%, var(--surface-soft)), var(--surface));border-radius:10px;grid-area:2/1/auto/-1;grid-template-columns:repeat(6,minmax(148px,1fr));align-items:end;gap:10px 18px;width:100%;padding:14px 18px 16px;display:grid;box-shadow:0 5px 18px #101e360a}.stats-date-bar>.filter-row,.stats-date-bar>.stats-extra-filter-row{display:contents}.stats-date-bar>.analytics-period-row{grid-column:span 2;gap:5px 7px;display:grid}.stats-date-range__fields{grid-template-columns:auto minmax(0,1fr) auto 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